Privacy policy

Kiraa Privacy Policy Effective Date: 21.05.2024

1. Introduction Welcome to Kiraa (the "Platform"). At Kiraa, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Platform. 

2. Information We Collect

2.1. Information You Provide: We collect information that you voluntarily provide when you create an account, make rental reservations, communicate with customer support, and use our Platform. This may include: Personal identification information (e.g., name, email address, phone number). Payment information (e.g., credit card details). Rental history and preferences. Communication history with us.

2.2. Automatically Collected Information: We may automatically collect certain information when you access and use our Platform, including: Device information (e.g., IP address, device type, operating system). Usage data (e.g., pages visited, actions taken). Cookies and similar tracking technologies.

3. How We Use Your Information. We use your personal information for the following purposes: To provide and maintain our services. To process rental reservations and payments. To communicate with you regarding your account and transactions. To personalize your experience on our Platform. To improve our services and develop new features. To send promotional offers and updates (with your consent). To comply with legal obligations.

4. Data Sharing: We may share your personal information with third parties under the following circumstances: With service providers who assist us in delivering our services (e.g., payment processors). With fashion rental partners to fulfill your reservations. With law enforcement agencies or regulatory authorities when required by law. In connection with the sale, merger, or acquisition of all or part of our company (with notice to you).

5. Your Choices: You have certain rights regarding your personal data, including: Access to your data. Correction of inaccurate data. Deletion of your data (subject to legal requirements). Opting out of marketing communications.

6. Security: We employ reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

8. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@kiraa.co.uk.